Refund policy
Refund Policy
We are committed to providing our customers with a safe and convenient shopping experience. Therefore, we offer a refund and return policy for all products within 3 days of receiving the order, under the following conditions:
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The refund applies to all products without exception.
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A product may be returned if it is different from the description or images shown on our website.
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The item must be returned in its original condition, including packaging and accessories.
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The refund will be issued once the product has been received at our warehouse and the defect or discrepancy has been verified.
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Refunds are processed using the same payment method used for the original purchase.
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If the return is due to a personal reason (e.g., change of mind), the customer is responsible for shipping costs. If the error or defect is from our side, we will cover the return shipping costs.
📞 For inquiries or to initiate a return, please contact us via WhatsApp: +961 81 489 372